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Aims of our service

Principles of our service

To provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.


Advice is always available

Are you looking to go back into the work place or recently retired? Perhaps you have a young family and don’t feel ready to commit to paid work yet.
Find out more in our Volunteer with us Section
Advice from us is always available even if our office is closed. Click on our Online Advice Section for more information.

Not in Aylesbury? Try the Citizens Advice Search to find your local offices